Thank you for your interest in our retreat! The retreat is subject to the following terms and conditions.
1. Terms of agreement
(a) By booking and attending a retreat with DESTA Experience / With Weini AB / Lwam, you are agreeing to comply with and be bound by the following terms and conditions
2. Booking procedure
(a) On making a booking with us, each person accepts the terms of these booking conditions.
(b) On submitting your booking form, we will contact you to accept your booking and issue a request for payment of the deposit through Stripe. Your place is not confirmed until the deposit payment has been received. A request for the remaining balance will be issued once the non-refundable deposit has been made and will need to be paid in full per the payment instructions. If the balance price of your retreat is not paid in time, we reserve the right to cancel your retreat and retain your deposit. However please contact us in advance should you foresee any payment issues as we do not wish to take these measures.
(c) If not specified, the rooms can be either in a shared villa or apartment and may vary. 
(d) As per The Distance Contracts Act and repayment obligations, the retreat is not refundable, however we will as a gesture of good will offer partial refunds as per below of the remaining balance excluding the non-refundable deposit and payment fees from Stripe. There will be no compensation available from us for your flight costs, transfers and other associated costs.
50 % refund for cancellations made before 1st of November 2022.
25 % refund for cancellations made before 1st of December 2022.
(e) Optional trips and treatments booked locally are not our responsibility and are at your own risk and cost.
3. Cancellation policy
(a) As stated in section 2 the deposit is non-refundable and we will offer partial refunds as a gesture of good will. For this reason, we strongly recommend that you take out travel insurance to cover you in the event of any need to cancel flights or other associated costs at the last minute.
(b) A refund excluding the non-refundable deposit and payment fees from Stripe will be made should a travel ban be imposed by Tanzania or the country you are traveling from. Please note that it is your responsibility to inform us by email prior to the retreat start date, should your country impose restrictions to travel to Tanzania. The request for cancellation must include information from a governmental reliable source. 
(c) Compensation will not be paid if we are forced to cancel or in any way change your holiday due to war, threat of war, invasion, riot, civil war, strike, rebellion, revolution, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, technical or maintenance problems with transport, or other circumstances which amount to force majeure. 
(d) It is not possible at any stage to transfer your booking to another retreat, service  or request for a name change. 
(e) Compensation will not be paid by DESTA Experience / With Weini AB / Lwam if you are prevented from attending DESTA Retreat for reasons not covered in this section such as, but not limited to, unexpected illness/injury. 
(f) We reserve the right to have substitute teacher(s) should the main teacher(s) be prevented from teaching due to, but not limited to, sickness or injury.
4. Surcharges
(a) Unless stated otherwise, transportation costs such as, but not be limited to, flights, transfers and taxis, are not included in the price of the retreat. Prices of these are shown as an estimate only and we will not be liable for any differences to what was originally estimated.
5. Insurance and health
(a) It is the guest's responsibility to inform the teacher(s) of any injury/medical conditions when booking and before the start of every session. It is advisable that you consult a doctor or physician before attending the retreat to ensure you are sufficiently fit and healthy to undertake yoga classes and any other activity that has been arranged. 
(b) If you experience any injury or discomfort during any activity organised for you, you must advise the teacher(s) accordingly.
(c) Should you be pregnant or are planning to be pregnant at the time of the retreat, please contact us to discuss before booking. 
(d) We recommend that all guests take up full travel insurance to cover medical expenses and personal belongings, and should cover the type of physical exercise that will be undertaken. We hold no responsibility for illness, injury, death or loss or damage to personal belongings at any time (as per the liability waiver in section 6), nor will any compensation be issued in such case.
(e) We reserve the right to stop your participation in any activity, at any time, if we conclude that you are physically, mentally or emotionally unable to do so.
6. Liability waiver
(a) It is a requirement of anyone attending a retreat and/or classes with DESTA Experience to accept and abide by the following release of liability:
'I understand that, while the utmost care is taken, neither the individual teachers, nor the venue will be liable for any damage or injury resulting from my practice or use of the retreat centre, nor any loss or damage to personal belongings. I understand that classes may be physically strenuous and I voluntarily participate in them with the knowledge that there is risk of personal injury, property loss or death. I recognise that it is my responsibility to notify the teacher of any illness or injury before the start of every session and I will not perform any posture to the extent of strain or pain. I will notify the teacher before every class should I not want to be physically adjusted. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against DESTA Experience / With Weini AB / Lwam, its teachers or its members for any injury, property loss, or wrongful death, whether caused by negligence or otherwise.'
(b) The release of liability statement applies to the duration of the retreat and every session or activity you participated in provided by DESTA Experience / With Weini AB / Lwam, whether in a group or private setting. 
7. Privacy policy
(a) We will not pass on your information to any third party or organisation outside of  DESTA Experience, without your permission. We respect your privacy and your data is kept in accordance with the GDPR reg 2016/679.
(b) We will use your details to inform you of updates about the retreat, and any future events. You can unsubscribe at any time by selecting the unsubscribe button at the bottom of the emails or let us know by email if any other data should be removed.
8. Passport and visa requirements
(a) You are responsible for ensuring that you have a valid passport with sufficient expiry date remaining and any necessary visas or required inoculations or other health requirements. 
Please note that requirements and travel bans may change with short notice.
9. Complaints 
(a) If you experience a problem during your retreat, please inform the teachers verbally or in writing immediately, who will endeavour to put things right. If your complaint cannot be resolved locally, you must advise us in writing on your return. Please note that we cannot guarantee the proportion of male/female in any group, nor be responsible for the individual behaviour of any group member or other guest on your retreat.